Enabling Alexa for Business on Poly Trio

You’re now ready to configure your Poly Trio to connect to Polycom Cloud Services and Alexa for Business. You'll do this by creating a configuration file that enables these services. You can then install the configuration file on your Poly Trio either via Web UI Configuration Utility or via a provisioning service. This guide describes the steps for using the Web UI Configuration Utility; consult your provisioning service documentation for assistance on using it to install the configuration file.

Note: Make sure that your Poly Trio clock is set to the current time/date before beginning this step as the connection to the Polycom Cloud Service requires this. Use of NTP is highly recommended for this. See the Poly Trio solution Administration Guide for details.


  1. Copy the XML info below into a text file and save as a .cfg file (for example alexa.cfg).
    <?xml version="1.0" encoding="UTF-8" standalone="yes"?>
  2. Log in to Poly Trio Web Interface as an Admin.
  3. Select Utilities > Import & Export Configuration.
  4. Click Choose File and select the .cfg file generated.

  5. Click Import and select Close in the pop-up window.

  6. Select Utilities > Restart Phone and select Yes in the pop-up window.

    The Poly Trio system restarts.