Using a Provisioning Service

If your organization uses a RealPresence Resource Manager system or a BroadSoft BroadWorks® Device Management System (DMS) system, you can manage systems in dynamic management mode. In dynamic management mode, the following might be true:
  • Polycom systems are registered to a standards-based presence service, so presence states are shared with Contacts.
  • Polycom systems have access to a corporate directory that supports LDAP access.
  • The Domain, User Name, Password, and Server Address fields are populated on the Provisioning Service screen.
  • Settings that are provisioned or dependent on provisioned values are read-only on the system.
  • The system automatically checks for and runs software updates every time it restarts and at an interval set by the service.
  • You can upload a provisioned bundle from an already configured system. When systems request provisioning, the bundle and automatic settings are downloaded.
  • With administrative permissions, you can change a system's settings after a bundle is applied (a new bundle also overwrites manual settings).
  • If a registered system fails to detect the service when it restarts or checks for updates, an alert displays on the System Status screen.
  • If the system loses registration with the service, it continues to use the most recent configuration it received.
If you use BroadSoft DMS provisioning, note the following points:
  • Bundled provisioning is not supported.
  • Provisioning uses the same XML-based profile used for dynamic provisioning.
  • Provisioned fields are read only.