Enable the Calendaring Service

Before users can view their scheduled meetings on the RealPresence Centro system local interface, you must enable the Calendaring Service in the system web interface. Microsoft Exchange Server 2013 and Skype for Business 2015 are supported.

When verifying your configuration for interoperability with Zoom, ensure that the value for the Microsoft Exchange Server is interop.zoom.us.

Procedure

  1. In the system web interface, go to Admin Settings > Servers > Calendaring Service.
  2. Select the Enable Calendaring Service check box.
  3. Configure the following options;
    Table 1. Calendaring Settings
    Setting Description
    Email

    Specifies the email address used when scheduling the system for a meeting (for instance, you can use your system as a mechanism to reserve a meeting space). This email address must match the Primary SMTP Address for the account on Microsoft Exchange Server, which displays as the value of the mail attribute in the account properties.

    Domain

    Specifies the domain to register to the Microsoft Exchange Server in NETBIOS or DNS notation (for example, company.local or COMPANY).

    If you are using the Auto Discover Using setting in the system web interface, don’t provide a value here.

    User Name

    Specifies the user name to register to the Microsoft Exchange Server with no domain information included. The user name can be the system name or an individual’s name (for example, username@company.com).

    If you want the calendaring service to use the calendar associated with an Office 365 account, enter the user name for that account here.

    Password

    Specifies the system password to register to the Microsoft Exchange Server. This can be the system password or an individual’s password.

    If you want the calendaring service to use the calendar associated with an Office 365 account, enter the password for that account here.

    Auto Discover Using

    Specifies how the system obtains the Microsoft Exchange Server address. If you select Email Address, the system uses the value provided in the Email field. If you select SIP Server, the system uses the registered SIP server domain name configured for the system.

    With either option, you must complete the Email, User Name, and Password fields that correspond to the account you want the system to use for the calendaring service. The system may prompt you to confirm the password.

    If after configuring the calendaring service a message displays that the system is unable to discover the service, verify that the information you provided is correct.

    You can also use an API command to automatically discover the Microsoft Exchange Server address. For more information, go to Polycom Support.

    Microsoft Exchange Server

    Specifies the FQDN of the Microsoft Exchange Client Access server. If your organization has multiple servers behind a network load balancer, this is the FQDN of the server’s virtual IP address. If required, you can use an IP address instead of an FQDN, but Polycom recommends using the same FQDN for Outlook clients.

    Provide a value here only if you want to manually provide connection information to the Microsoft Exchange Server. Otherwise, use the Auto Discover Using setting to automatically populate this field.

    Secure Connection Protocol

    Specifies the connection protocol to connect to the Microsoft Exchange Server/Skype for Business Server.

    Select Automatic or TLS 1.0.

    Meeting Reminder Time in Minutes

    Specifies the number of minutes before the meeting that a reminder displays on the system.

    Play Reminder Tone When Not in a Call

    Specifies whether to play a sound along with the text reminder (when the system is not in a call).

    Show Information for Meetings Set to Private

    Specifies whether to display details about meetings marked private.

  4. Click Save.

For more information about using the calendar, refer to the Polycom RealPresence Centro User Guide.