Before You Contact Polycom Technical Support

If you are not able to make test calls successfully and you have verified that the equipment is installed and set up correctly, contact your Polycom distributor or Polycom Technical Support at Polycom Support.

Enter the following information about your RealPresence Centro system, then ask a question or describe the problem. This information helps us to respond faster to your issue. In addition, please provide any diagnostic tests or troubleshooting steps that you have already tried.