Audio and Video Tests

You can perform audio and video diagnostic tests on your RealPresence Centro system.

Diagnostic Screen Description
Speaker Test

Tests the audio cable connections. A 473 Hz tone indicates that the local audio connections are correct.

If you run a test during a call, people on the far site also hear the test tone.

Audio Meters

Measures the strength of audio signals from microphones, far-site audio, and any device connected to the audio line in.

Meters function only when the associated input is enabled.
Note: Some audio meters are unavailable when a SoundStructure digital mixer is connected to the room system.
Camera Tracking

Provides diagnostics specific to the EagleEye Director, if the camera is connected to the system.

Audio
  • Verifies microphone functionality. To use this feature, speak aloud and verify that you can see dynamic signal indications for two vertical microphones and five horizontal microphones. If no signal indication appears for a specific microphone, manually power off the EagleEye Director and then power it back on.
  • Also verifies the reference audio signal: Set up a video call. Let the far side speak aloud and verify that you can see dynamic signal indications for the two reference audio meters. If no signal indication appears for a specific microphone, firmly connect the reference cable.

After you verify microphone functionality, calibrate the camera again.

Video
  • Left Camera shows video from the left camera.
  • Right Camera shows video from the right camera.
  • Color Bars displays the color bar test screen.
Note: If you connect EagleEye Director but don’t selected it as the current camera source, this choice doesn’t display on the screen.