RealPresence Clariti Solution Components

This section describes the system components that are used in the RealPresence Clariti solution.

Polycom® RealPresence® DMA

The Polycom® RealPresence® DMA system is a network-based application that manages and distributes multipoint video calls within an organization and intelligently distributes multipoint calls across networked conference platforms. The RealPresence DMA system provides call control for SIP and H.323 devices and serves as an H.323 Gatekeeper/SIP Registrar for up to 75,000 devices and 64 bridges based on your license.

The RealPresence DMA system provides endpoint registration, call processing, and call admission control. Call control design considerations include the dial plan, endpoint addressing, call admission control, external connectivity, and general trunking requirements.

Polycom® RealPresence® Collaboration Server

The Polycom® RealPresence® Collaboration Server solution delivers a multiprotocol hardware- or software-based MCU that runs on an industry-standard (x86-type) server.

The RealPresence Collaboration Server solution provides the following features:

  • Universal bridging capabilities for seamless connectivity regardless of device, or protocol
  • Call at any data rate or bandwidth with support for resolutions up to 1080p 60, fully transcoded
  • Support for the latest technologies, including H.264 High Profile for optimal resource utilization
  • Support for point-to-point calls with integrated dial-through gateway capabilities (ISDN, SIP, and H.323)

Polycom® RealPresence® Resource Manager

The Polycom® RealPresence® Resource Manager system is an integrated scheduling and management platform for endpoints and video conferencing infrastructure management. In particular, it functions as the management and licensing platform for Polycom® RealPresence Clariti™. It also includes a rich suite of APIs for customized integration into the video network. With a Linux operating system, multitenant partitioning, and the ability to scale to 50,000 managed mobile, desktop, and Polycom® RealPresence® Group Series video devices, you can confidently deploy and manage your video network with RealPresence Resource Manager applications.

The RealPresence Resource Manager system provides the following features:

  • Ability to scale to 50,000 devices to manage H.323 and SIP supported endpoints, bridges, and recording servers
  • Easy administration through comprehensive device monitoring, provisioning, management, and software revision control
  • Directories and presence engines that provide simplified dialing
  • An API suite for direct integrations into your key applications and systems
  • Multitenant support for cloud-based hosting
  • Scheduling options through the browser-based user interface or APIs for a application

Polycom® RealPresence® DMA Edge

The Polycom® RealPresence® DMA Edge system provides secure video collaboration from anywhere, supporting SIP and H.323 devices. Users can connect their devices and mobile clients simply and easily, reducing the cost to support the growing number of video-enabled workers in your organization without compromising network security.

The RealPresence DMA Edge system provides the following features:

  • An application that combines remote and B2B calling scenarios with SIP, H.323, and HTTP tunneling capabilities, enabling a seamless video collaboration experience within and beyond the firewall
  • Collaboration over video while on the go, in the office, or from home
  • Support for up to 1000 simultaneous video calls securely without requiring additional client hardware or software
  • Leverage of existing investments in UC products and IT infrastructure, which enable you to build towards a SIP-based future
  • Easy, secure, and reliable extension of video collaboration to your mobile workforce

Polycom® RealPresence® Web Suite

Polycom® RealPresence® Web Suite leverages core capabilities of the enterprise-grade video infrastructure provided by RealPresence Clariti, enabling universal access to enterprise-grade video collaboration to any business (B2B) or consumer (B2C) at the highest quality, interoperability, reliability, and security.

Through the RealPresence Web Suite Services Portal, users create and participate in online video conference meetings. Users create meetings by logging in to the RealPresence Web Suite Services Portal, selecting the type of meeting they want to create, setting the meeting parameters, and entering a list of participants to invite. In RealPresence Web Suite Services Portal, administrators can create and manage users and configure the components for online video conference meetings.

HARMAN® Media Suite

Effective January 1 2018, support and development of Polycom’s Video Content Management (VCM) portfolio has transitioned to HARMAN Connected Services. While the Polycom VCM support pages will remain live, they will no longer be updated.

HARMAN® Media Suite is a video content management solution that integrates with standards-based and telepresence video conferencing systems. As a part of the Polycom® RealPresence Clariti™ solution, the Media Suite product can record or live stream meetings, manage archives, and play back recordings on a variety of client devices including tablets, smartphones, desktop and laptop computers, and standards-based video endpoints.

The Media Suite solution can be used as a standalone solution to provide video content management functions with built-in tools or integrate with third-party systems to support recording, streaming, and various content editing and management functions.

The Media Suite solution also introduces an easy-to-use User Portal where customers can easily start recording, create live events, and share media files.

By leveraging Media Suite solution with existing telepresence systems, video conferencing endpoints and video infrastructure, or familiar unified communications (UC) tools, your organization can easily convert real-time conferences and events into reusable multimedia assets.

Soft Blade

The Soft Blade is aimed at providing new media types to endpoints, via a Translator residing within it, for each media type connection. Soft Blade provides content sharing function in DMA VMR calls.

Polycom ContentConnect

Polycom ContentConnect enhances the conferencing experience between Microsoft® Skype for Business and video endpoints that receive content from RealPresence Collaboration Server (RMX). Polycom ContentConnect also enables you to share and view content with a Web browser.

Polycom Video and Telepresence Endpoints

Polycom video endpoints provide IP video telephony features and functions similar to IP voice telephony, enabling users to make point-to-point and multipoint video calls. Polycom video endpoints are classified into families based on the features they support, hardware screen size, and environment where the endpoint is deployed.

  • Desktop and mobile clients: Polycom® RealPresence® Mobile for Android and iOS and Polycom® RealPresence® Desktop for Windows and Mac are software-based clients capable of transmitting video by using the device's built-in front-facing camera or a USB external camera.
  • Room system: Polycom RealPresence Group Series, Polycom® HDX, and Polycom® RealPresence Debut™ endpoints are an ideal fit for any type of collaborative environment, from huddle rooms to large classrooms, and open workspaces.
  • Desktop phones: Polycom® VVX® business media phones provide a unified voice and video communication experience. VVX business media phones. Polycom® Trio™ Visual+ delivers high-definition voice, video, and content sharing functions.

Workflow Server and Enterprise Terminator (OTD)

The Workflow Server is used as a proxy application installed as a web service that interoperates between video endpoints, including RealPresence Group Series and Cisco endpoints, and calendar servers such as Exchange Server and Exchange Online. After an endpoint is installed and registered with the Workflow Server, the application executes rules to parse meeting invitations (both Skype for Business and non-Skype for Business) that are displayed on the endpoint as scheduled meetings with a join button to click. To support OTD functionally to far-end Cisco endpoints, the Enterprise Terminator needs to be deployed in the far end environment.

Components of Polycom Video Architecture

The RealPresence Clariti solution includes the following components:

Table 1. The RealPresence Clariti Solution Components
Module Component Description
Call Control RealPresence DMA Provides endpoint registration, call processing, and media resource management
Conferencing RealPresence Collaboration Server Provides audio and video conferencing resources
Management Applications RealPresence Resource Manager Manages client and server application
Recording HARMAN Media Suite Provides Recording, Playback, and Streaming capabilities
Collaboration Edge

RealPresence DMA Edge

RealPresence Web Suite

Enables firewall traversal

Enables B2B/B2C collaboration via browser or standard-based endpoints

Content Sharing

Soft Blade

Polycom ContentConnect

Soft Blade provides content sharing function in DMA VMR calls

Polycom ContentConnect enhances the conferencing experience between Microsoft Skype for Business and video endpoints that receive content from RealPresence Collaboration Server (RMX)


RealPresence Mobile and RealPresence Desktop

Desktop and mobile endpoints


RealPresence Group Series, Polycom HDX, and Polycom RealPresence Debut

Room endpoints


Polycom VVX and Polycom Trio Visual+

Desktop phone