Preparing for System Installation

Complete the following tasks to ensure a smooth installation.

Assign IP Addresses

Allocate static IP addresses at the data center for different servers.

IP and Hostname for Each Component in DNS

The following is an example of the network plan for the RealPresence Clariti Solution:

Product FQDN Internal IP Address
RealPresence Resource Manager rprm.mycompany.com 192.0.2.2
RealPresence DMA dma.mycompany.com 192.0.2.7
RealPresence Collaboration Server rpcs.mycompany.com 192.0.2.3
RealPresence DMA Edge dmaedge.mycompany.com

172.16.0.1

External IP: 172.16.0.6

Public IP: 1.2.3.4

HARMAN Media Suite (VMware® only) rpms.mycompany.com 192.0.2.6
RealPresence Web Suite Experience Portal rpwsep.mycompany.com 192.0.2.5
RealPresence Web Suite Services Portal rpwssp.mycompany.com 192.0.2.4
Polycom ContentConnect

PCC1.mycompany.com

PCC2.mycompany.com

PCC3.mycompany.com

192.0.2.31

192.0.2.32

192.0.2.33

WorkFlow Server(OTD) otd.mycompany.com 192.0.2.8
RealPresence Group Series gs01.mycompany.com 192.0.2.11
DNS dns.mycompany.com 192.0.2.1
Gateway - 192.0.2.254
NFS - 192.0.2.12
NTP time.google.com -
Hyper-V Host - 192.0.2.13
Mail server mail.mycompany.com -
Active Directory dc.mycompany.com 192.0.2.1
Skype for Business Front End server fe.mycompany.com 192.0.2.21
Skype for Business server Front End Pool pool.mycompany.com -
Skype for Business Edge server edge.mycompany.com

172.16.0.2

External IP: 100.64.0.2

Public IP: 1.2.3.5

Exchange 2016 server mail.mycompany.com 192.0.2.22
Exchange 2016 Edge server mail.mycompany.com

172.16.0.3

External IP: 100.64.0.3

Public IP: 1.2.3.6

Reverse Proxy server rp.mycompany.com

172.16.0.4

External IP: 100.64.0.4

Public IP: 1.2.3.7

Active Directory Federation Service Server (ADFS) adfs.mycompany.com 192.0.2.23
Active Directory Federation Service Proxy Server adfsproxy.mycompany.com

172.16.0.5

External IP: 100.64.0.5

Public IP: 1.2.3.8

Directory Sync Server dirsync.mycompany.com 192.0.2.24
RealPresence Collaboration Server 1800 -

192.0.2.14 (management)

192.0.2.15 (signalling and media)

Product FQDN Internal IP Address
RealPresence Resource Manager rprm.mycompany.com 192.0.2.2
RealPresence DMA dma.mycompany.com 192.0.2.7
RealPresence Collaboration Server rpcs.mycompany.com 192.0.2.3
RealPresence DMA Edge dmaedge.mycompany.com

172.16.0.1

External IP: 172.16.0.6

Public IP: 1.2.3.4

HARMAN Media Suite (VMware® only) rpms.mycompany.com 192.0.2.6
RealPresence Web Suite Experience Portal rpwsep.mycompany.com 192.0.2.5
RealPresence Web Suite Services Portal rpwssp.mycompany.com 192.0.2.4
RealPresence Group Series gs01.mycompany.com 192.0.2.11
DNS dns.mycompany.com 192.0.2.1
Gateway - 192.0.2.254
NFS - 192.0.2.12
NTP time.google.com -
Hyper-V Host - 192.0.2.13
Mail server mail.mycompany.com -
Active Directory dc.mycompany.com 192.0.2.1
RealPresence Collaboration Server 1800 -

192.0.2.14 (management)

192.0.2.15 (signalling and media)

Split-horizon DNS

By using split-horizon DNS, you can resolve the same FQDN differently for clients inside and outside the organization.

Polycom recommends configuring the following FQDNs as split-horizon DNS records on internal and public DNS server.

FQDN Resolve From Internal Network Resolve From Public Network Description
rprm.mycompany.com 192.0.2.2 1.2.3.4 For internal and external endpoint provisioning
dmaedge.mycompany.com 192.0.2.7 1.2.3.4 For internal and external web client joining the conference
dmaedge.mycompany.com 172.16.0.6 1.2.3.4 For internal and external WebRTC client joining the conference