Licenses

The licensing process for the RealPresence DMA system depends on whether you use the RealPresence Resource Manager system (licensing server), or a license file and activation key code to license your product.

Within the RealPresence DMA system web interface, you can license your product by specifying a licensing server or by using activation keys.

  • If you're a Polycom RealPresence Clariti customer, you must use the RealPresence Resource Manager system to license your product (the system acts as a license server).
  • If you're not a RealPresence Clariti customer, you must use a license file to obtain an activation key code to license your product. You can switch from using a license with an activation key to using a license server. Note that if you do so, you can’t switch back to using a license that requires an activation key.
With Polycom RealPresence Clariti licensing, the Polycom RealPresence Collaboration Server (version 8.8 and higher) works only with the RealPresence DMA version 10.0 and higher and the RealPresence Collaboration Server will block incoming and outgoing SIP and H.323 calls that are not routed through the RealPresence DMA system.
Note: RealPresence Clariti licensing doesn’t support calls through a RealPresence DMA system to a RealPresence Collaboration Server Meeting Room that’s SIP registered to the RealPresence DMA system.

If you have a Polycom RealPresence One license, you need to migrate the license to RealPresence Clariti before the license expires. Version 10.x of the RealPresence DMA system doesn’t support RealPresence One licenses.

If you have a stand-alone license for the RealPresence DMA system or other RealPresence infrastructure products, you can optionally migrate the license to RealPresence Clariti before the license expires.

Contact your partner or sales representative for help with license migration.