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Conference History

The Conference History page lets you view detailed records of conferences and download CDRs (call detail records).

The fields at the top of the page let you specify the starting and ending date and time or the conference ID for which you want to view conference records.

When setting the date/time range for your search, keep in mind that retrieving a large number of records can take some time.

After you search for conferences, the Conference History page lists all the conferences in the time range you specified. If there are more than 500, the first page lists the first 500, and the arrow buttons below the list let you view other pages. The following table describes the fields in the list.

Column

Description

Conference Room ID
The conference room ID.
Start Time
Time the conference began (first conference event).
End Time
Time the conference ended (last conference event).
Cluster
The cluster that handled the conference.

Show Export History

The Export History list provides a record of the CDR exports and search results exported from the system. The list includes the following fields:

Column

Description

User
User ID of the person who performed the export.
Export Type
One of the following:

CDR for CDR exports

Call History for search results exports

Date of Export
Date and time of the export.
Cluster
The cluster from which the export took place.

The Export History list is the same on the Call History and Conference History pages. In both places, all export operations are shown.

To view export history:

1 Go to Reports > Call History or Conference History.

2 Search for calls or conferences based on the criteria you need to match.

3 Under Actions, click Show Export History.

The Export History list displays below the list of search results.

Hide Export History

You can hide the Export History list from the Call History or Conference History page when necessary.

To hide export history:

1 Go to Reports > Call History or Conference History.

2 Search for calls or conferences based on the criteria you need to match.

3 Under Actions, click Show Export History.

The Export History list displays below the list of search results.

4 When you finish viewing the Export History, click Hide Export History.

Associated Calls

The Associated Calls list shows all the calls associated with the selected conference. The following table describes the fields in the list.

Column

Description

Call ID
Unique identifier for the call.
Start Time
Time the call began (first signaling event).
End Time
Time the call ended (session closed).
Originator
The originating device’s display name, name, alias, or IP address (in that order of preference), depending on what it provided in the call signaling. If the originator is an MCU, the MCU name.
Destination
The destination device’s display name, name, alias, or IP address (in that order of preference), depending on what it provided in the call signaling. If the destination is an MCU, the MCU name; if a VSC, the VSC value (not including the VSC).
Cluster
The cluster (first, if more than one) that handled the call.

The Display Call History command (in the Actions list) takes you to the Call History page and displays the call that was selected in the Associated Calls list.

Conference Events

The Conference Events list provides much more detail about the selected conference, listing every state change and call event in the course of the conference. The following table describes the fields in the list.

Column

Description

Name
Name of the event.
Attributes
Information about the event (varies with the event type).
Call UUID
Call identifier (if call event).
Time
Date and time of the event.
Sequence
Identifies when in the order of changes to this conference this event occurred.

When you select a conference event with a call UUID, the Display Call History command (in the Actions list) takes you to the Call History page and displays the associated call.

Property Changes

The Property Changes list provides more information about the selected conference, listing every change in the value of a conference property during the course of the conference. The following table describes the fields in the list.

Column

Description

Name
Name of the call property.
Value
Value assigned to the property.
Time
Date and time of the property change.
Sequence
Identifies when in the order of changes to this call this property change occurred.

Related Topics

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