Perform a Factory Restore

A factory restore completely erases the system and restores it to the factory software version and default configuration. During a factory restore, the LED indicator on the front of the EagleEye Director II camera alternates between blue and amber.

Factory Restore

Note: Do not power off the camera during the factory restore process.


  1. With the camera is powered off, insert a straightened paper clip through the pinhole and press and hold the Restore button.
  2. While holding the Restore button, plug in the power cable to power on the camera.
  3. Hold the Restore button for an additional five seconds, and then release it when the LED alternates amber and blue.

    The camera enters factory restore mode. The factory restore takes approximately eight minutes to complete. The camera automatically powers off and back on when the process is complete.