Configure a Provisioning Service

After enabling a provisioning service, you will now configure the settings for automatic provisioning.

If automatic provisioning is enabled but the system does not register successfully with the provisioning service, you might need to change the Domain, User Name, Password, or Server Address used for registration. For example, users might be required to periodically reset passwords used to log into the network from a computer. If such a network password is also used as the provisioning service password, you must update it on the RealPresence ITP system, too.

To avoid unintentionally locking a user out of network access in this case, RealPresence ITP systems will not automatically retry registration until you update the settings and register manually on the Provisioning Service page.


  1. Go to Admin Settings > Servers > Provisioning Service.
  2. Configure these settings.
    Table 1. Provisioning Service Settings




    Specifies the domain for registering to the provisioning service.

    User Name

    Specifies the endpoint's user name for registering to the provisioning service.


    Specifies the password that registers the system to the provisioning service.

    Server Address

    Specifies the address of the Polycom RealPresence Resource Manager system running the provisioning service.