Configure LAN Properties

You can configure LAN properties for the RealPresence ITP system. LAN properties are controlled individually by the three systems that are part of the RealPresence Immersive Studio setup. You must configure each system individually.


  1. In the primary codec web UI, go to Admin Settings > Network > LAN Properties.
  2. Configure the following IP Address (IPv4) settings on the LAN Properties screen.

    A static IPv4 address is required for each codec.

    Table 1. IP Address (IPv4) Settings



    IP Address

    Specifies how the system obtains an IP address.

    • Obtain IP Address Automatically—Select if the system gets an IP address from the DHCP server on the LAN.

    • Enter IP Address Manually—Select if the IP address will not be assigned automatically. This mode is recommended for ITP systems.

    Your IP Address is

    If the system obtains its IP address automatically, this area displays the IP address currently assigned to the system.

    If you selected Enter IP Address Manually, enter the IP address here.

    Default Gateway

    Displays the gateway currently assigned to the system.

    If the system does not automatically obtain a gateway IP address, enter one here.

    Subnet Mask

    Displays the subnet mask currently assigned to the system.

    If the system does not automatically obtain a subnet mask, enter one here.

  3. The DNS Server address fields are populated automatically when the IPv4 Address is automatically obtained.

    If the IPv4 address is not obtained automatically, enter the DNS Server addresses.

  4. Configure the following LAN Options settings.
    Table 2. LAN Options



    Host Name

    Indicates the system's DNS name.

    Domain Name

    Displays the domain name currently assigned to the system.

    If the system does not automatically obtain a domain name, enter one here.


    Specifies whether the network switch should automatically negotiate the LAN speed and duplex mode. If this setting is enabled, the LAN Speed and Duplex Mode settings become read only.

    Polycom and IEEE802.3 recommend that you use autonegotiation to avoid network issues.

    LAN Speed

    Specifies whether to use 10 Mbps, 100 Mbps, or 1000 Mbps for the LAN speed.

    Note that the switch must support the speed that you choose.

    Duplex Mode

    Specifies the duplex mode to use.

    Note that the switch must support the Duplex mode that you choose.

    Ignore Redirect Messages

    Enables the RealPresence ITP system to ignore redirect messages from network routers. A redirect message tells the endpoint to use a different router than the one it is using.

    ICMP Transmission Rate Limit (millisec)

    Specifies the minimum number of milliseconds between transmitted packets. Enter a number between 0 and 60000. The default value of 1000 signifies that the system sends 1 packet per second. If you enter 0, the transmission rate limit is disabled.

    This setting applies only to “error” ICMP packets. This setting has no effect on “informational” ICMP packets, such as echo requests and replies.

    Generate Destination Unreachable Messages

    Generates a Destination Unreachable message if a packet cannot be delivered to its destination for reasons other than network congestion.

    Respond to Broadcast and Multicast Echo Requests

    Sends an Echo Reply message in response to a broadcast or multicast Echo Request, which is not specifically addressed to the RealPresence ITP system.

    IPv6 DAD Transmit Count

    Specifies the number of Duplicate Address Detection (DAD) messages to transmit before acquiring an IPv6 address. The RealPresence ITP system sends DAD messages to determine whether the address it is requesting is already in use.

    Select whether to transmit 0, 1, 2, or 3 DAD requests for an IPv6 address.

    Enable PC LAN Port

    The setting appears only for the RealPresence ITP main system.

    Specifies whether the PC LAN port is enabled on the back of the system.

    Enable EAP/802.1X

    Specifies whether EAP/802.1X network access is enabled. RealPresence ITP systems support the following authentication protocols:
    • EAP-MD5

    • EAP-PEAPv0 (MSCHAPv2)

    • EAP-TTLS

    • EAP-TLS

    Enable 802.1p/Q

    Specifies whether VLAN and link layer priorities are enabled.

    Note: If using a managed switch instead of the supplied unmanaged switch, all of the studio's electronics need to be "trusted" in the environment. Failure to do so can result in the displays not waking up due to network communication disruptions between the RealPresence ITP system and the Moxa NPort switch.