Provisioning Service

If your organization has Polycom® RealPresence® Resource Manager, you can use it to do the following with your Pano systems:

  • Automatically provision settings, including Room Name, Device Name, and whether a security code is required for connecting to the system.
  • Automatically update software.
  • Allow your systems to register with the Polycom Cloud Service.
  • Monitor your systems.

Remember the following about using RealPresence Resource Manager with the Pano system:

  • Configuration settings that are provisioned or dependent on provisioned values are read-only on the system.
  • The system automatically checks for and runs software updates every time it restarts and at an interval set by the service.
  • The provisioning service can determine whether the system can register with and receive software updates from the Polycom Cloud Service.
  • With administrative permissions, you can change a system's settings after a bundle is applied (a new bundle also overwrites manual settings).
  • If a registered system fails to detect the service when it restarts or checks for updates, an alert appears on the System Status screen.
  • If the system loses registration with the service, it continues to operate with the most recent configuration it received.