Complete the Two-Monitor Setup (HDMI Splitter or HDMI USB Adapter)

Once you have connected your Pano system, Polycom video system, and two monitors (using an HDMI splitter or HDMI USB adapter), you can finish the setup.

Prerequisite

You must connect the splitter or adapter (depending on your setup method) before you can complete the following steps.

Procedure

  1. Configure your Pano system monitor settings:
    1. Open a browser and enter the IP address of the Pano system.
    2. Go to General Settings > Monitor.
    3. Select Automatic for the Configure Monitor option.
      Note: If you instead choose to manually configure your monitor, make sure it supports your selected resolution. An unsupported resolution can cause display issues.
    Your changes automatically save, and the monitor adjusts to the configured resolution.
  2. Configure the monitor profile for your Polycom video system monitor:
    1. Open a browser and enter the IP address of the Polycom video system.
    2. Go to Admin Settings > Audio/Video > Monitors.
    3. For Monitor 1 at Monitor Profile, select Content, then Far, then Near.
  3. Restart the Polycom video system.
  4. Connect one end of an HDMI cable to the Polycom video system HDMI Input port (see images below for port location). (For RealPresence Group 700 systems, you must connect the HDMI cable to Input port 3.)
    image text
  5. Connect the other end of the HDMI cable to an output port on the splitter or adapter, depending on your setup method.
  6. Open a browser and enter the IP address of the Pano system.
  7. Go to General Settings > Pairing.
  8. Enter the IP Address, Admin User Name, and Admin User Password that are associated with the Polycom video system. (If no password is set, leave the password field blank.)
  9. Select Connect, then select Pair.
    The Pair button displays only when the connection is successful.
  10. In the Pair with RealPresence Group Series panel, do the following and select Update to save your settings:
    1. Optional: Change the name of the video input.
    2. Select the RealPresence Group Series HDMI Out is Connected to Pano checkbox if you have connected the Polycom video system.
    If you see an error message indicating that the Pano system Input port is not connected, ignore it for now.
  11. Connect one end of an HDMI cable to the Monitor 2 port on the Polycom video system.
  12. Connect the other end of the HDMI cable to the Pano system HDMI Input port.
  13. Test that content sharing functions properly.
Note: If you disconnect and reconnect a cable from an HDMI USB adapter, the systems are no longer paired. To fix this issue, go to the Pano system web interface, unpair your Polycom video system, and pair it again.