Sign in to the Polycom Cloud Service

You can sign in to the Polycom Cloud Service to receive Pano App software updates, or to search a Pano system by its name.

If you are connected to a Pano or Polycom video system, you must disconnect from it before you can sign into the Polycom Cloud Service.


  1. On the Connect to Room page, select Icon image then select Sign In.
  2. Enter your email address (normally your corporate email), then select Next.
    Polycom Pano App determines your available authentication options using this email address.
    If the Next is gray, make sure that your email address format is correct.
  3. To let the application populate your email address automatically in future logins, select Remember Me.
  4. Sign into your Microsoft Office 365 account.
    Upon successful sign-in, your status icon changes from Icon image to Icon image.