Device Files

Polycom Device Management Service for Enterprise supports uploading a global 000000000000-* file for all provisioned devices and uploading files for specific devices.

Use the following guidelines when uploading global config files:

  • When you upload a global 000000000000-* file as a resource file (for example, 000000000000-directory.xml or 000000000000-license.cfg) the service applies this file to all the devices that Polycom Device Management Service for Enterprise provisions.
  • Devices get the 000000000000-* file after connecting to the system.
  • You can also upload a 000000000000-* file or other file for a specific device.
  • After a device connects to Polycom Device Management Service for Enterprise , it first gets the files uploaded for it specifically. If there is no specific file for the phone, then the phone gets the global 000000000000-* file to use.

See the Polycom UC Software Administrator Guide for more information on device files.