Device Provisioning

The Polycom Device Management Service for Enterprise provides centralized provisioning for supported endpoints.

After you provision a device, the device polls the Polycom Device Management Service for Enterprise for configuration profiles and software updates at intervals that you define. The service communicates with devices via HTTPS. Advanced monitoring and enhanced device details are only available when a deployed Polycom Cloud Relay can reach a device.

As soon as you configure a device to use Polycom Device Management Service for Enterprise for its provisioning server, the device starts polling for configuration profile and software updates. The default polling interval is 3:00 am to 5:00 am every day. This can be modified by an administrator.

Note: After the Polycom Device Management Service for Enterprise provisions a phone, the phone's REST API is enabled and its administrator password changes to " 789 ". You can use the AdminPassword-Change-Template configuration profile to create and define a custom device admin password. You cannot define " 456 " as a device password.