Managing Multiple Devices

You can manage multiple devices by importing a CSV file to add or update devices managed by the Polycom Device Management Service for Enterprise .

You can create the CSV file with a plain text editor or use Microsoft Excel. However, do not use Microsoft Excel to edit CSV files on a double-byte operating system.

The Polycom Device Management Service for Enterprise defines all the CSV-imported devices as Polycom devices by default. When the devices connect to the service, the service recognizes the device type and model.

Note: Limit the number of device records to less than 10,000 devices in your CSV file to ensure a successful import.