Managing Configuration Profiles

When you manage devices, you can configure them by using configuration profiles. A device gets its resultant configuration after applying many configuration profiles through various device associations as defined by your configuration profile deployment rules.

Configuration profiles provide configuration parameters and software updates to managed devices. Each configuration profile by design should only do one action: enable a single feature, perform one task, or update software. This enables you to more easily troubleshoot and debug a device’s behavior.

The service sends all provisioning parameters defined in an associated configuration profile to devices according to the profile’s deployment configuration. If a device doesn’t have a corresponding parameter, it ignores the parameter.

To ensure out-of-box usability, the Polycom Device Management Service for Enterprise comes with many read-only Polycom standard configuration profiles. These profiles provide Polycom’s recommended best practice configuration for the associated feature that they enable. You can directly assign these profiles to devices and use them as necessary. Polycom may remove or update the Polycom standard profiles as the configurations recommendation to customers change or as features are no longer applicable. When Polycom removes a standard profile, the service also removes the profile’s associations. Additionally, as Polycom makes new features available through software releases, new Polycom standard profiles are automatically added to your service and made available for feature deployment.
Note: Each configuration profile must have an unique name. If an user-defined configuration profile name is same as a standard profile, you must use a different name for the user-defined profile.

Polycom standard profiles that require administrator input end with -TEMPLATE . You can’t directly assign these profiles to a device. You must first copy and edit the information contained within the template. Usually, these are device or environmental specific configurations.

See the Polycom UC Software Administration Guide for information on the features of your Polycom phones.