Configure Provisioning Account

You must set a phone provisioning account to manage devices with Polycom Device Management Service for Enterprise .

Because the Polycom Device Management Service for Enterprise uses HTTPS for the provisioning connection between the service and the phones, you must configure an account that the phones use during the process to get provisioning profiles and software updates from the Polycom Device Management Service for Enterprise .

You can change the account password at any time. If you change the password, make sure to update the password on the phones so they can receive provisioning profiles and software updates from the Polycom Device Management Service for Enterprise .

All Polycom devices have default user name and password of PlcmSpIp. If you change this value, you must update the device with the new credentials either through DHCP Scope, ZTP, or manual configuration.
Note: The Polycom Device Management Service for Enterprise does not provide a default user name and password. You must configure a provisioning account before you start provisioning phones.

Procedure

  1. Go to Provisioning Settings.
  2. Select the Provisioning Account tab.
  3. Select the Polycom Phone Provisioning Account check box, then enter your user name and password.
  4. Click Save.