Polycom Device Management Service for Service Providers Overview

PDMS-SP is a highly scalable, multi-tenanted cloud device management service designed specifically for service providers capable of supporting millions of devices. You can configure, modify, troubleshoot and maintain Polycom VVX devices from within the portal.

When admins of a subscribing organization log in to the PDMS-SP portal, they can access their supported endpoints using a web browser, enabling fast and easy device configuration and maintenance.


Network diagram for the PDMS-SP deployment. From the Polycom Device Management Service for Service Providers cloud, you can go to and from the Device Management Web Portal or customer network devices (VVX phones) using PDMS-SP. You can go to and from service provider softswitches, provisoning servers, and platforms, apps, and resources using the PDMS-SP API. The service provider softswitches, provisioning servers, and platforms, apps, and resources can also connect to the customer network devices directly.