Activate the New or Changed User Account

You can activate your Poly Cloud Services account from your welcome email.


  1. In the “Welcome to Poly Cloud Services” email you received, click Activate Your Account.
    A browser session will be launched taking you to the Activate Account screen.
    Note: The activation link in the initial Welcome email message is valid only for 72 hours. If you click on it after that amount of time, the browser session will instead take you to a page that indicates that the link was no longer valid; a new email message is then sent containing a fresh activation link.
  2. Enter your name in First Name and Last Name fields.
  3. Create a password in the Set Password field.
    Note: Password must be between 8 and 32 characters in length and must contain at least one uppercase letter, one lowercase letter, one number, and one special character.
  4. Re-enter the password in the Confirm Password field.
  5. Click Submit.
    Your account is activated and you are redirected to the main Sign In screen.
  6. Enter your email address in the Email Address field and click Continue.
  7. When the Sign In screen reappears, do one of the following:
    • Enter your password in the Password field and click Sign in.
    • Click a listed authentication provider and sign in with it.
  8. If you’re a guest user of another organization, you can select that organization on the Select Organization screen when it appears.