Create and Activate the Initial Account with a License Activation Key

If you are a new Polycom Cloud Services customer and have received a License Activation Key, you can create and activate your Polycom Cloud Services account and activate your product licenses simultaneously.

To create your new Polycom Cloud Services account, go to the main Polycom Cloud Services portal at, find the “No account? Create one” text underneath the main sign in area and click the Create one link.


  1. Select I have a valid Polycom License Activation Key and click Next.
  2. Enter your account information and enter the Captcha displays, then click Next.
  3. Create a password by entering it in the Password and Confirm Password fields, then click Register.
    Note: Password must be between 8 and 32 characters in length and must contain at least one uppercase letter, one lowercase letter, one number, and one special character.

    You will then be sent an email message containing a verification link.

  4. After you receive the “Welcome to Polycom Cloud Services” email message, click Activate Your Account in the email message.
    You are redirected to the Polycom Cloud Services portal.
  5. Enter or paste your License Activation Key and click Continue.
  6. Select the I agree to the Terms of Service and Privacy Policy check box and click Activate License.

    You are redirected to the Polycom Cloud Services portal Sign In screen, with a message in the upper right corner indicating that your account has been successfully created.

You can now sign in to your account.