Sign In to Your User Account

The Polycom Cloud Services portal URL is https://console.plcm.cloud. You can also find the URL in your “Polycom Cloud Services Account Activated” email message.

Procedure

  1. Enter the Polycom Cloud Services URL in your web browser.
  2. Enter your email address in the Email Address field and click Continue.
  3. If a Sign In screen appears, do one of the following:
    • Enter the password for your local account in the Password field and click Sign in.
      Note: This is the only choice for accounts that have not configured the use of an enterprise authentication provider.
    • Click a listed authentication provider and sign in with it.
      Note: This choice is visible only if an enterprise authentication service has been configured.
    If an enterprise authentication provider has been configured, the system automatically directs Enterprise Only users (configured during adding user account process) to that authentication service for sign in.
  4. If you’re a guest user of another organization, you can select that organization on the Select Organization screen when it appears