Wireless Devices

The system includes Wi-Fi and Bluetooth wireless communication options so your users can discover the system on the network with the Polycom Content App or their AirPlay- or Miracast-certified device. Your remote control also connects to the system using Bluetooth.

You can enable or disable these features as needed.

Specify the Wireless Operating Channel for Miracast-Certified Devices

You can choose the wireless LAN (WLAN) operating channel the system uses for connecting with Miracast-certified devices. Changing the operating channel can, for example, help minimize network interference and video quality issues when sharing content.

Available operating channels are within the 2.4 and 5 GHz signal ranges. During initial setup, the system picks an operating channel based on the country you choose. If you don’t choose a country during setup, the system selects a random operating channel in the 2.4 GHz signal range.

The listening channel, which is used by the system to advertise it can connect with nearby Miracast-certified devices, is selected automatically in the 2.4 GHz signal range. You can’t configure the listening channel.


  1. In the system web interface, go to Security > Wireless Security.
  2. Choose an Operating Channel.
    Remember the following when selecting an operating channel:
    • To avoid content quality issues (such as latency or packet loss), select the same operating channel configured on your wireless access point (WAP).
    • If your WAP simultaneously broadcasts 2.4 and 5 GHz channels, select a 5 GHz channel since many devices choose the faster connection if the signals have similar strength.
    • You can’t change the operating channel during an ongoing content mirroring session.

Disable Wireless Options

You can disable the wireless features on your system. Wireless features are enabled by default.

Remember the following when disabling wireless features:

  • Disabling wireless connectivity turns off screen mirroring with Miracast-certified devices and prevents the system from using Wi-Fi to connect to a secondary network.
  • Disabling Bluetooth turns off screen mirroring with AirPlay-certified devices and prevents those devices and the Polycom Content App from automatically discovering your system. (You can still connect with the Polycom Content App using the system IP address.)
  • Disabling Bluetooth also disables your remote control.


  1. In the system web interface, go to Security > Wireless Security.
  2. Do one of the following:
    • Clear the Enable Wireless Connectivity check box.
    • Clear the Enable Bluetooth check box.