Configure General Camera Settings

You can configure settings for cameras connected to your system. The system automatically discovers your camera model and displays the relevant settings in the system web interface.

See the latest Release Notes for specific information about the cameras you can use with your system.

Note: If you connect an unsupported camera, the system still attempts to show video. Poly can’t guarantee that the results are optimal or that the available settings are the same as a supported camera.


  1. In the system web interface, go to Audio/Video > Video Inputs > General Camera Settings.
  2. Configure the following settings:
    Setting Description
    Enable Camera Update
    Allow Other Participants in a Call to Control Your Camera

    Specifies whether the far site can pan, tilt, or zoom the near-site camera. When you enable this setting, a user at the far site can control the framing and angle of the camera for the best view of the near site. This is also called Far End Camera Control (FECC).

    Power Frequency

    Specifies the power-line frequency for your system.

    Your system typically defaults to the correct power-line frequency based on the video standard used in the country where it’s located. This setting helps you adapt the system to areas where the frequency doesn’t match the video standard. You might also need to change this setting to avoid flicker from fluorescent lights in the room.

    Enable Camera Preset Snapshot Icons

    Enables the use of snapshot icons that represent camera presets.

    To see a preset icon, you must enable this setting before configuring the preset.

    Camera Sleep Mode

    Specifies a sleep mode for your camera.

    Fast Wake Up: The camera provides an image as soon as the monitor wakes. While asleep, the camera faces forward.

    • When you set sleep Display to Black, an image more quickly displays, but be aware that this uses maximum power.
    • When you set sleep Display to No Signal, the display synchronizes with the system. This can take a few seconds but may conserve energy depending on the monitor.

    Save Energy: Puts the camera into standby mode to save power (the camera spins to the rear and faces down).

    • When you set sleep Display to Black, it takes a few seconds for the camera to send an image.
    • When you set sleep Display to No Signal, the camera is already sending an image by the time the display synchronizes with the system.
    Current People Camera Select the camera or HDMI input to be used for conferencing.
    Enable User Camera Selection Allow the user to select primary camera from the TC8 or TVUI.
  3. Select Save.