Managing Your RealPresence Resource Manager System and RealPresence DMA System

Your initial RealPresence DMA system and RealPresence Resource Manager system are configured as part of your system deployment, but you can update the product information or add new systems on the Agent page.

Connecting with more than one RealPresence DMA system or RealPresence Resource Manager system can add reliability to RealAccess monitoring because if the connection to one RealPresence DMA system is dropped, the RealAccess platform still can collect data from the other RealPresence DMA system.

If you have more than one RealPresence DMA system or RealPresence Resource Manager system administered in your RealAccess platform, the platform pulls data from all of the RealPresence DMA systems or RealPresence Resource Manager systems and eliminates any duplicate endpoint data.