Configuring RealPresence Web Suite

RealPresence Web Suite is a collaboration solution that provides content sharing capabilities and enterprise-grade voice and video options. As a native part of the Polycom® RealPresence® Clariti™ solution, the RealPresence Web Suite product can schedule and join meetings, participate in web video conferencing meetings, and share content with meeting attendees. Depending on your organization policy, you can also invite social media contacts to join the meetings.

When RealPresence Web Suite attendees join non-WebRTC meetings in the RealPresence Web Suite Experience Portal, the system automatically downloads the Launcher.exe to attendees’ computers.

RealPresence Web Suite attendees can do as follows:

  • If attendees don’t have the RealPresence Desktop software installed on their computers, the attendees can allow the system to run the launcher. RealPresence Desktop software version 3.9.0 installs and launches to connect the attendees to the meeting.
  • If attendees have the RealPresence Desktop software version 3.9.0 installed on the computer, the attendees can allow the system to run the launcher. RealPresence Desktop software launches to connect the attendees to the meeting.
  • If attendees have a previous version (3.8.x and below) of RealPresence Desktop software installed on their computers, the attendees must uninstall the previous version of RealPresence Desktop software, then join the meeting from the web portal and install the latest RealPresence Desktop software.

After the meeting connects, attendees can control meetings in the RealPresence Desktop software as the RealPresence Web Suite soft client.