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Audit Registration History

When a SIP or an H.323 endpoint makes a call through the RealPresence Access Director system, the system registers the endpoint device. Each device registration is identified by a Universally Unique Identifier (UUID), which allows details and events of a registration to be grouped. The Registration History function provides access to information about the registered devices.

Search for Registration Records

The search pane above the list of registrations lets you find device registrations that match the criteria you specify. The search feature supports a wildcard (*) search for the Alias parameter.

The Start After and Start Before settings are always active and define the time range during which the registrations you are searching for began. When setting the date/time range for your search, keep in mind that retrieving a large number of records can take some time.

To search for device registrations:

1Go to Diagnostics > Registration History.

2Enter the search criteria as described in the following table:

Column

Description

Start after
The time after which the call began.
Start before
The time before which the call began.
Signaling type
SIP or H.323
Alias
The originating device’s alias.
IP address
The originating device’s IP address.

3Click Search.

The search results list the registration records for the time range you specified. If there are more than 500, the first page lists the first 500, and the arrow buttons below the list let you view other pages.

View Registration Details

After you search for device registration records, you can view details for a specific registration record.

To view registration information:

1Go to Diagnostics > Registration History and complete a search for device registrations records.

2From the search results, select a registration record and click Show Registration Details under the Actions list. Registration Info displays the following detailed information about the selected registration record.

Column

Description

Signaling
SIP or H.323
Name
The name of the registered device.
Alias
The device’s alias.
Address
The device’s IP address and port number.
Start Time
The time and date that the device registered.
End Time
The time and date that the device’s registration ended (blank if the device is still registered).

To view registration event details:

1Go to Diagnostics > Registration History and complete a search for device registrations records.

2From the search results, select a registration record and click Show Registration Details under the Actions list.

3Select Registration Events to display the event information about the selected registration record.

   

Event

Event Details

Description

Registration begin
Alias

SIP

Specifies the SIP URI in the header of the SIP REGISTER message.

H.323

Lists all aliases of a client terminal included in the RRQ message.
Signaling type
SIP or H323
Direction
Specifies if the registration was inbound or outbound.
Signaling
Event type
Indicates if the event was a request or a response, and the direction of the response (inbound or outbound).
Far end
The IP address and port of the far end from which the system received a signaling message
Summary

SIP

Specifies the SIP request method or response code.

H.323

Identifies the registration request, reject, or confirm messages.
Details
The text of the event message.
Registration end
Reason
Specifies if the registration event was terminated by the remote endpoint or by the RealPresence DMA system.

Related Topics

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