Current Publication | x
Close

Troubleshooting

This section provide information to assist in ensuring optimum performance of the Polycom® RealPresence® Access Director™ system.

Refer to the following topics for the recommended troubleshooting actions for specific issues:

Remote Client Login Failed

Licensed Call Number is 0

SIP Registration Failed

SIP Call Failed

H.323 Call Failed

VMR Call Failed

No Audio, Video, or Content

Failed to Connect to RealPresence Resource Manager System

Cannot Open RealPresence Access Director System User Interface

For additional information on troubleshooting, see Polycom Unified Communications in RealPresence Access Director System Environments, available at support.polycom.com.

Related Topics

Machine Translation

You are cautioned that the translation of this document is generated by a machine; therefore, the translated document may have errors and be inconsistent with the original English language version of the document.

The English language version of this document shall be considered the governing document related to the Polycom product.

If there is any contradiction between the English language version of the document and the translated version of the document, the English language version of the document shall take precedence.

The translation is provided for your convenience only. Neither Google nor Polycom shall be responsible for translated content or for the performance of the translation tool. If you require further assistance on non-translation issues, please contact Polycom support.

Translated documents are not available in PDF format.