Configure Internet Explorer 8

When using Internet Explorer 8 to run the Collaboration Server Web Client or RMX Manager applications, it is important to configure the browser according to the following procedure.

Procedure

To configure Internet Explorer 8:

  1. Close all browsers running on the workstation.
  2. Use the Windows Task Manager to verify that no iexplore.exe processes are running on the workstation.

    If iexplore.exe processes are found, end the process.

  3. Open Internet Explorer but do not connect to the MCU.
  4. In the Internet Explorer menu bar, select Tools > Internet Options.
  5. In the Browsing history area of the General tab, click Delete button.

    The Delete Browsing History dialog box is displayed.



  6. In the Delete Browsing History dialog box, select the Temporary Internet files and Cookies check boxes, then click the Delete button.

    The Delete Browsing History dialog box closes and the files are deleted.

  7. Again, in the Browsing history field of the General tab, click Settings button,
    The Temporary Internet Files and History Settings dialog box is displayed.

  8. In the Temporary Internet Files and History Settings dialog box, click the View objects button.
    The Downloaded Program Files folder containing the installed program files is displayed.

  9. Delete the EMAClassLoader.dll file.
  10. Close the Downloaded Program Files folder and the Temporary Internet Files and History Settings dialog box.In the Internet Options dialog box, click the OK button to save the changes and close the dialog box.