Before You Begin

The Polycom RealPresence Group Series Administrator Guide is for administrators who need to install system software, options, and accessories, and to configure, customize, manage, and troubleshoot Polycom® RealPresence® Group Series systems.

This guide covers the RealPresence Group 300, RealPresence Group 310, RealPresence Group 500, and RealPresence Group 700 systems.

This guide provides concepts and general guidance to the system administrator. Polycom expects the administrator to be a mid-grade IT professional who is experienced in system administration.

Please read the Polycom system documentation before you install or operate the system. The following related documents for systems are available at Polycom Support:
  • Polycom RealPresence Group Series Setup Sheet : Describes the contents of your package, how to assemble the system and accessories, and how to connect the system to the network. The setup document is included in the system package.

  • Polycom RealPresence Group Series Quick Tips : Quick reference on how to use basic features

  • Polycom RealPresence Group Series User Guide : Describes how to perform video conferencing tasks in the system local interface

  • Polycom RealPresence Group Series Integrator Reference Guide: Provides cable information and API command descriptions

  • Polycom RealPresence Group Series Regulatory Notices : Describes safety and legal considerations for using Polycom RealPresence Group Series systems

  • Polycom RealPresence Group Series Release Notes

Polycom recommends that you record the serial number and option key of your system here for future reference. The serial number for the system is printed on the unit.

System Serial Number: ____________________________________________

Option Key: ____________________________________________________