Transfer Polycom Touch Control Logs to a USB Storage Device

You might find log files useful when troubleshooting. You can transfer the Touch Control logs to an external USB storage device.

Procedure

  1. Ensure that a USB device is connected to the USB port on the right side of the Polycom Touch Control.
  2. From the Home screen touch icon image Administration.

    An admin ID and password might be configured for the Touch Control Administration settings. The default ID is admin and the default password is system 456.

  3. Under Security, select Transfer Touch Control Logs to USB Device.

    A popup message displays when the log transfer completes successfully.