Recharge the Remote Control Battery

When the remote control battery power is at 10% or less, a notification displays on the RealPresence Group system Home screen.

You can charge the remote control battery using the system's USB port or any other device with a USB port. The RealPresence Group 300, 310, and 500 systems have two USB 2.0 ports on the back of each system, while the RealPresence Group 700 system has one USB 2.0 port on the front of the system and two USB 3.0 ports on the back of the system.


  1. Pull the battery out of the end of the remote control.
  2. Insert the USB plug of the battery into a USB 2.0 port on your system.
  3. Wait until the status light on the battery turns green before removing it from the port.

    Recharging the battery can take from 20 minutes up to multiple hours.

  4. Insert the charged battery into the remote control.
    Figure 1. Recharge the Battery: RealPresence Group 300, 310, 500 and 700 Systems