Registration Problem

If you have registration problems, check the following
  • Check whether your WLAN connection is lost. If so, turn off the WLAN, and then turn it on again.

  • Wait three minutes or longer, and then turn off the gatekeeper or SIP registration. Then turn it on again.

  • Change the H.323 name and H.323 extension and then register again.

  • Force close the AT&T Business Video application (if applicable) and then try again.

  • If the registration fails when you are signed into a provisioning server, sign out and then sign in again.