Dynamically Updating Endpoint and Peripheral Software

The Polycom RealPresence Resource Manager system's software update feature, which requires a software update profile for the endpoint type and model, allows an administrator to upgrade the software on one or more endpoints with a standard software package.

This eliminates the need to upgrade each endpoint individually.

The RealPresence Resource Manager system supports two exclusive software update processes: dynamic and scheduled. Dynamic and scheduled software update are exclusive endpoint management scenarios. Endpoints enabled for dynamic software update should not be scheduled for software updates through the system.

Note: Polycom recommends that all endpoints in a region (that is, a gatekeeper zone) be managed by a single management system. A multi-tenancy environment only supports scheduled update.