Set Up System Generated E-mail Account

You can set up the e-mail account from which the RealPresence Resource Manager system will send conference notification e-mails and system alerts.

  • Many e-mail servers will block or discard e-mails without a qualified From: address. To avoid this issue, make sure each person with Scheduler permissions has a valid e-mail address.
  • Many e-mail servers will block or discard e-mails from untrusted domains, in which case you may need to change the default RealPresence Resource Manager system e-mail address to one in a trusted domain.
  • The RealPresence Resource Manager system only sends e-mails for new alerts. The system does not sends e-mails for alert updates.

Procedure

  1. Go to Admin > Server Settings > E-mail.
  2. (Optional) On the E-mail page, select the Allow confirmation e-mails for scheduled conferences check box to activate the e-mail function for conference.

    With this function enabled, you can enter the text for conference reminder E-mails.

  3. In the From Address text box, enter the e-mail account (ASCII only) from which the RealPresence Resource Manager system will send conference notification e-mails and system alerts.
  4. In the SMTP Server text box, specify the IP address of the SMTP server from which the RealPresence Resource Manager system will send conference notification e-mails.
  5. Click Update.