Managing the Standards Connector Server

When you enable one or more dedicated Standards Connector servers, they are used in preference to the built-in Standards Connector function on the RealPresence Web Suite Experience Portal server.

This provides for better scaling of that component and the overall solution. The RealPresence Web Suite Experience Portal built-in Standards Connector function remains available in the event that no more dedicated Standards Connector resources are available.

You can deploy a maximum of 20 Standards Connector Servers as you need for the concurrent conference load you plan to support. They are not separately licensed. see the latest Polycom RealPresence Web Suite Release Notes for information about host server and VM requirements and the number of concurrent conferences each Standards Connector server can support.

The RealPresence Web Suite Services Portal server does not communicate with the dedicated Standards Connector servers, which are managed by the RealPresence Web Suite Experience Portal.

The Standards Connector servers run the same software as the RealPresence Web Suite Experience Portal server and are deployed using the same file. They are simply configured differently.

Note: You must colocate the Standards Connector servers with the RealPresence Web Suite Experience Portal that manages them, preferably in the same data center, and they must have a Gigabit Ethernet connection to the RealPresence Web Suite Experience Portal server.

Add a Standards Connector Server

You can add a new Standards Connector Server and monitor the VM status in the Server Management and Monitoring screen.

Procedure

  1. Log in to the RealPresence Web Suite Experience Portal administration interface using super admin credentials.
  2. Navigate to Enhanced Content > Standards Connector.
  3. Click Add Server.
  4. Enter the name and IP address for the server.
  5. Click Add.
    Note: Once you successfully add the server and the services are up and running, the VM status changes to Connected.

Restart the Standards Connector Server

You can restart the Standards Connector Server and monitor the restart status of the connector server on the Server Management and Monitoring page.

Procedure

  1. Log in to the RealPresence Web Suite Experience Portal administration interface using super admin credentials.
  2. Navigate to Enhanced Content > Standards Connector.
  3. Click Restart Icon image.
  4. Click Restart.

    For all the sessions running on the server, content shared between standards-based endpoints and RealPresence Web Suite clients are dropped by this operation

    Note: Once you successfully restart the server and the services are up and running, the VM status changes to Connected.

Delete the Standards Connector Server

You can delete the Standards Connector Server that is not in use.

Procedure

  1. Log in to the RealPresence Web Suite Experience Portal administration interface using super admin credentials.
  2. Navigate to Enhanced Content > Standards Connector.
  3. Click Delete Icon image.
  4. Click Delete.

    The relevant server is deleted from the list of servers.

    For all the sessions running on the server, content shared between standards-based endpoints and RealPresence Web Suite clients are dropped by this operation