Configure the Portal Authentication Agent

The RealPresence Web Suite Experience Portal queries the RealPresence Web Suite Services Portal to authenticate users logging in to it to join a conference.

Configure the settings for the authentication agent in the RealPresence Web Suite Experience Portal to enable it to communicate with the RealPresence Web Suite Services Portal.

Procedure

  1. Log in to the RealPresence Web Suite Experience Portal administration interface using super admin credentials.
  2. Navigate to Conference > Authentication.
  3. Expand Agents > Service Portal Authentication and configure the following settings:

    Setting

    Description

    Target URL

    The FQDN of the RealPresence Web Suite Services Portal (https:// included).

    Username

    Read only. The name of the internal system user responsible for authentication, meaauth .

    Password

    Click [!] to enter the password for the meaauth user. The default is meaauth , which must be changed for security reasons.

    Enforce Certificate Validation

    Select to require the RealPresence Web Suite Services Portal to present a valid certificate.

    Polycom recommends using trusted Certificate Authority (CA)-signed certificates for the RealPresence Web Suite portals and for all other components of the RealPresence Clariti solution.

    Realms

    Enter the RealPresence Web Suite Services Portal FQDN and the domains that the authentication rules can authenticate users against, separated by commas.

    Allow domain users to bypass authentication and use guest login

    Select the check box to enable the Join as guest option on the RealPresence Web Suite Experience Portal login page, allowing authorized users who would normally be authenticated by the RealPresence Web Suite Services Portal to join a meeting as a guest instead of as an authenticated user.

    Default Login Method (experimental)

    • If Enterprise is selected (the default), the RealPresence Web Suite Experience Portal login page requests user enterprise login credentials.
    • Select Guest to default the login page RealPresence Web Suite Services Portal to Join as guest mode.
    • The Guest setting is intended to accommodate scenarios where the RealPresence Web Suite Services Portal is not being used for authentication or where the number of guest users is so large that making it the default is desirable.
  4. Click Apply.