Join a Meeting from a Web URL

You can join a meeting from the RealPresence Web Suite Experience Portal Web URL.

Procedure

  1. Click the Web URL in the meeting invitation or copy and paste the web URL into the address bar of your web browser.
  2. In the login section, do one of the following:
    • To log in as a registered user, click Registered User and enter your User domain name (username@domain) and Password.
    • To log in as a guest, click Guest and enter your User name and Email address.
  3. To remember the login credentials, select Remember Me.
  4. If the system populates the lobby code as the # Meeting ID, enter the meeting Passcode [optional].
    If the lobby code does not display, enter the VMR Number for the meeting. You can find the VMR Number from your meeting invitation.
  5. Leave the Join without audio and video unselected.
    You can join your secondary device in the same meeting and select Join without audio and video.
  6. Click Continue.
    • If you join a WebRTC conference from your computer, now the meeting connects from your web browser.
    • If not, the launcher page displays.
  7. Depending on you use computers or mobile devices to join the meeting, do one of the following:
    • Launch RealPresence Desktop software on your computer.
    • Launch RealPresence Mobile software on your mobile device.
  8. To launch the RealPresence Desktop software on your computer, do one of the following:
    • After the Launcher_*.exe download completes, run the launcher.
    • If the download does not start automatically, in the launcher page, click the link of "click here", run the launcher.
    The system launches the RealPresence Desktop software and connects the meeting immediately.
  9. To launch the RealPresence Mobile software on your mobile device, do one of the following:
    • If you have RealPresence Mobile installed, tap Launch the application and the meeting connects immediately.
    • If not, click Install the application from App Store, and you are redirected to your device App Store to download and install the RealPresence Mobile application.
    The system launches the RealPresence Mobile software and connects the meeting immediately. You may use web browser or soft client to control the meeting depending on how your company’s IT or system administrator configured the system.