Join a WebRTC Meeting

If your administrator enables WebRTC, you can use a supported WebRTC-capable browser (Google Chrome) to join and control the meetings.

Before you begin

When using WebRTC, you may experience the following:
  • You will have to grant permission to your browser to access your camera and microphone.
  • Your browser is where to set your microphone and camera preferences and permissions, not the RealPresence Web Suite Experience Portal interface. You do not have an audio or video settings menu or options when joining a meeting.
  • You might start a call in mesh mode (three or fewer participants) and later transition to a call using an MCU bridge.


  1. Click the Web URL in the meeting invitation or copy and paste the web URL into the address bar of your web browser.
  2. In the login section, do one of the following:
    • To log in as a registered user, click Registered User and enter your User domain name (username@domain) and Password.
    • To log in as a guest, click Guest and enter your User name and Email address.
  3. To remember the login credentials, select Remember Me.
  4. If the system populates the lobby code as the # Meeting ID, enter the meeting Passcode [optional].
    If the lobby code does not display, enter the VMR Number for the meeting. You can find the VMR Number from your meeting invitation.
  5. Leave the Join without audio and video unselected.
    You can join your secondary device in the same meeting and select Join without audio and video.
  6. Click Continue.
    The audio and video preview screen displays.
You will need to install the RealPresence Web Suite Extension to share your screen.