Updating Your Personal Profile

If your RealPresence Web Suite system uses Enterprise Directory or enterprise network authentication, you cannot edit personal details in the RealPresence Web Suite Services Portal. Ask your system administrator how to change your contact information in your Enterprise Directory or enterprise profile if you need to make changes.

Editing your personal profile enables you to update your name, contact information, location, and password.


  1. In the top-right corner of the RealPresence Web Suite Services Portal, click your name and click Edit Profile.
  2. On the Edit Profile page, edit the information under Personal settings.
  3. If you want a new password, click Change Password and enter your password information.
  4. Confirm that your changes are correct and click Update.