Configure the RealPresence Group Series to Prioritize Voice VLAN

To successfully pair with a Poly Trio system, you must configure your RealPresence Group Series system to prioritize voice VLANs.

By default, the RealPresence Group Series system prioritizes a data VLAN before a voice VLAN. Unless you enable LLDP, you won’t be able to pair your devices.

Procedure

  1. In the system web interface, go to Admin Settings > Network > LAN Properties > LAN Options.
  2. Select Enable LLDP.
  3. Select Save and Restart.
When your RealPresence Group Series system reboots, it automatically chooses the same VLAN as the Poly Trio system so the devices can pair.