Skype for Business User Profiles

You can enable users to access their personal settings from any phone in the organization registered to Skype for Business.

For example, users can access their contact directory and speed dials, as well as other phone settings, even if they temporarily change work areas. This feature is particularly useful for remote and mobile workers who do not use a dedicated work space and conduct business in multiple locations. The user profile feature is also useful if an office has a common conference phone from which multiple users need to access their personal settings.

You must decide whether to require users to always log in to a phone or not. If you do not require users to log in, users have the option to use the phone as is-without access to their personal settings-or they can log in to display their personal settings. You can also specify if, after the device restarts or reboots, a user is automatically logged out.

You can choose to define default credentials. If you specify a default user ID and password, the phone automatically logs itself in each time an actual user logs out or the device restarts or reboots. When the device logs itself in using the default login credentials, a default profile displays, and users retain the option to log in and view their personal settings.

You can configure the phones so that anyone can call authorized and emergency numbers when not logged in to a phone using the parameter dialplan.routing.emergency.outboundIdentity.

Polycom recommends that you create a single default user password for all users. You can reset a user's password by removing the password parameter from the override file. This causes the phone to use the default password in the <user>.cfg file.

To set up the user profile feature, you must:
  • Create a phone configuration file or update an existing file to enable the feature's settings, and configure attributes for the feature.
  • Create a user configuration file in the format <user>.cfg to specify each user's password and registration and other user-specific settings that you want to define.