Connecting Polycom Trio System to a Skype Room System or Microsoft Surface Hub

Complete the following steps to connect Polycom Trio 8800 and 8500 system with a Skype Room System or Surface Hub.

Procedure

  1. Update the Microsoft Surface Hub to the latest release version to successfully connect to the Polycom Trio solution.
  2. Power the Polycom Trio system.
  3. Use or update to UC Software 5.4.4AD or later to successfully connect with a Skype Room System or Surface Hub.
  4. If you did not purchase a Polycom Trio system Skype Room System edition, configure the Polycom Trio system Base Profile to SkypeUSB.

    Otherwise, omit this step.

  5. Connect the Polycom Trio system to a Skype Room System or Surface Hub via USB cable.

    When you connect the USB cable while the Skype Room System or Surface Hub is in a call, both systems are placed on hold until you re-join the call from either system.

  6. On the Skype Room System or Surface Hub you are connecting, configure Polycom Trio as the audio device - microphone and speaker.
  7. (Optional) When the Base Profile of a phone is set to Skype or SkypeUSB, access to the Web Configuration Utility is disabled by default.