Set the Base Profile Using the Web Configuration Utility

If your phone is not shipped with the Base Profile set to Skype for Business, you can use the Web Configuration Utility to manually set a phone's Base Profile to Skype.

As part of a UC Software security update, phone access to the Web Configuration Utility is disabled by default when the phone registers with Skype for Business Server. To enable access, refer to Access to the Web Configuration Utility. You cannot configure sign-in credentials using the Polycom Web Configuration Utility.


  1. Provide power to your phones and allow the phones to complete the power-up process.
  2. Obtain the IP address of each phone in your deployment by going to Settings > Status > Platform > Phone.

    The IP address displays in the IP: field.

  3. Enter the phone's IP address in the address bar of a web browser.

    The Web Configuration Utility login screen displays.

  4. Choose Admin to log in as an administrator, and then enter the administrator password (default 456) and click Submit.
  5. In the Home page, navigate to the Simple Setup menu.
  6. From the Base Profile drop-down, choose Skype, and click Save at the bottom of the page.
  7. In the confirmation dialog, choose Yes.

    The phone automatically restarts.

    Users can now sign in.