Content Sharing

You can share content in and out of calls when your Polycom Trio system is paired with a Polycom Trio Visual+ or Trio VisualPro system.

Note: The Polycom Trio 8300 system supports the Polycom Trio Visual+ system and does not support the Polycom Trio VisualPro system.
To share content:
  • The Polycom Trio Visual+ or Trio VisualPro system must be paired with a Polycom Trio 8500 or 8800 system.
  • The computer and Polycom Trio system must be able to communicate on the same IP network.
You can use the following methods to share content:
  • Polycom® People+Content™ (PPCIP) technology
  • Polycom Content App
  • Polycom® RealPresence® Desktop for Windows® or Mac®
  • Polycom® RealPresence® Mobile app
  • Device connected to a paired Trio VisualPro system with an HDMI or VGA cable

You can download People+Content IP and Desktop from Polycom Support and Mobile from your mobile application store.

For information about using PPCIP on the Polycom Trio solution registered with Skype for Business, see the Polycom Trio - User Guide at Polycom Trio on Polycom Support.


The default port used by Group Paging when enabled conflicts with the UDP port 5001 used by Polycom® People+Content™ on the Polycom Trio system. Since the port used by People+Content is fixed and cannot be configured, configure one of the following workarounds:

  • Configure a different port for Group Paging using parameter ptt.port .
  • Disable People+Content IP using parameter content.ppcipServer.enabled="0" .