Unified Contact Store

Administrators can unify users' contacts with Microsoft Exchange Server to enable users to access and manage contacts from any application or device synchronized with the Exchange Server including Polycom phones, Skype for Business client, Outlook, or Outlook Web Application from a mobile device.

For example, if a user deletes a contact from a phone, the contact is also deleted on the Skype for Business client. Note users can manage (move, copy) contacts across Groups only on the Skype for Business client and Group contacts on the phone stay unified.

When an administrator enables Unified Contact Store, users can:
  • Add a contact
  • Delete a contact
  • Add and delete a Distribution List (DL) group
  • Manage contacts or groups

To set up this feature, administrators must use a PowerShell command using the instructions on the Microsoft TechNet web site Planning and deploying unified contact store in Lync Server 2013.