Reverse Name Lookup

You can configure the phone to display incoming caller names, outgoing recipient names, and the source location where the phone obtains names.

The phone displays all Skype for Business participant names for the following functions:
  • CCCP conference calls
  • Response group calls
  • Team calls
  • Voicemail
  • Placed, Received, and Missed call lists

If the phone cannot match the number of the incoming or outgoing name to a name in your organization, the phone displays the name given in the SIP signaling.

If a user saves a contact to the phone's local contact directory, the call list displays that name regardless of the priority you configure.