Check the Status of Polycom Trio Visual+

If yours or the far-end's video stream or content is not displaying on the monitor, you need to check the status of the Polycom Trio Visual+ and make sure the accessory is on and paired with the Polycom Trio system.


  1. On the system, navigate to Settings > Status > Networked Devices.
  2. Make sure that the Paired Device is Connected.
    If the paired device is not connected, contact your system administrator.